PRIVACY POLICY
We are committed to respecting your privacy and recognizing your need for appropriate protection and management of personally identifiable information you share with us (the phrases "personally identifiable information" or "personal information" mean any information by which you can be identified, such as your name, address, telephone number, etc.). The purpose of this privacy policy is to inform you what personally identifiable information or personal information we may collect from you when you visit our web sites, how we use such information, and the choices you have regarding our use of, and your ability to review and correct, the information. This policy applies only to users accessing our web site from the United States.
As a part of our commitment to your privacy, Neck Hammock supports and adheres to the guidelines and practices adopted by the Direct Marketing Association's "Privacy Promise to American Consumers." We have agreed to (1) provide customers with notice of their ability to opt out of information rental, sale or exchange with other marketers; (2) honor customers' requests not to share their information with other marketers; and (3) honor customers' requests not to receive mail, telephone or other solicitations from Neck Hammock.
In general, you can visit many of our web pages without telling us who you are or revealing any personal information about yourself. We may track the Internet domain address from which people visit us and analyze this data for trends and statistics, but individual users will remain anonymous, unless you voluntarily tell us who you are.
There may be times (such as when you purchase or order a product, subscribe to a service, register to receive catalogs, or to participate in contests, sweepstakes or promotions, etc.) at which we ask you to provide certain information about yourself, such as your name, shipping/billing address, telephone number, email address, credit card information, birth date, gender, occupation, personal interests, etc. We also maintain a record of your online product purchases. Whether or not to provide such information is completely your own choice. But if you choose not to provide the information we request, you may be unable to purchase products, or access certain services, offers and content on our web site.
We use the personally identifiable information you provide for internal purposes, such as confirming and tracking your order, subscription or registration, analyzing trends and statistics, informing you of our new products, services and offers, and providing you with information from and about Neck Hammock From time to time we might establish a business relationship with other persons or entities whom we believe trustworthy and whom we have asked to confirm that their privacy policies are consistent with ours. These are known as our Select Partners. In such cases we might share and cross-reference information, including personally identifiable information about you that will enable such persons or entities to contact you regarding products and services that may be of interest to you.
To serve you better, we may combine information you give us online, in our stores or through our catalogs. We may also combine that information with publicly available information and information we receive from or cross-reference with our Select Partners and others. We use that combined information to enhance and personalize your shopping experience with us, to communicate with you about our products and events that may be of interest to you, and for other promotional purposes.
We may contract with companies or persons to provide certain services including credit card processing, shipping, data management, promotional services, etc. We call them our Service Providers. We provide our Service Providers with the information needed for them to perform these services. We also ask our Service Providers to confirm that their privacy practices are consistent with ours.
Although unlikely, in certain instances we may disclose your personally identifiable information when we have reason to believe that it is necessary to identify, contact or bring legal action against persons or entities who may be causing injury to you, to Neck Hammock or to others. We may also disclose your personally identifiable information when we believe the law requires it.
We want to communicate with you only if you want to hear from us. If you prefer not to receive information from us or from our Select Partners please let us know by calling us or by sending us an email. When sending email please be sure to include your email address, full name, and specifically what information you do not want to receive. If you would like to update or correct your email address, street address or other personal information with us please contact us the same way.
Please note that sometimes these requests may take up to 6-8 weeks to be effective, particularly if we are removing your name from postal mailings. In addition, when you purchase from us online or through our catalogs, or when you choose to enter a sweepstakes or other promotion, we may need to contact you via phone, email or mail to address questions or issues specific to your order, entry, etc., even if you have opted to not receive communications.
Please remember, if you delete certain information you may not be able to continue to purchase products or access other portions of our web site without entering additional information.
Neck Hammock takes special care to protect the safety and privacy of children. Our web sites are general audience sites. We do not permit children under the age of 18 to purchase products on our web sites nor do we permit anyone under the age of 13 to register with us. We also do not send email correspondence to anyone who tells us that they are under the age of 13.
Children under the age of 13 should always ask their parents or guardians for permission before providing any personal information to anyone online. We urge parents and guardians to participate in their children's online activities and use parental control or other web filtering technology to supervise children's access to the web.
Our web sites use "cookies." A cookie is a small amount of data that is sent to your browser from a web server and stored on your computer's hard drive. Generally, we use cookies to remind us of who you are, tailor our products and services to suit your personal interests, estimate our audience size, assist our online merchants to track visits to and sales at their stores and to process your order, track your status in our promotions, contests and sweepstakes, and/or analyzing your visiting patterns. You can generally set your browser to not accept cookies or to notify you when you are sent a cookie, giving you the chance to decide whether or not to accept it.
We may contract with third parties who may use cookies and collect information on our behalf. These third parties are prohibited by our contract with them from sharing that information with anyone other than us or our Service Providers.
We use sophisticated encryption and authentication tools to protect the security of your personal information that you share with us. Unfortunately, however, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee or warrant the security of any information you transmit to or from our web sites, and you do so at your own risk. Once we receive your transmission, we will do our best to protect its security on our systems.
We urge you to keep your password in a safe place and not to divulge it to anyone. Also remember to sign off your account and close your browser window when you have finished your visit. This is to ensure that others cannot access your account, especially if you are sharing a computer with someone else or are using a computer in a public place such as a library or Internet cafe.
Our web sites may contain links to web sites operated and maintained by third parties, over which we have no control. Privacy policies on such linked sites may be different from our privacy policy. You access such linked sites at your own risk. You should always read the privacy policy of a linked site before disclosing any personal information on such site.
If we decide to change our privacy policy in whole or in part, we will inform you by posting a notice on our web site. Those changes will go into effect on the date posted in the notice. The new policy will apply to all current and past users of our web site and will replace any prior policies that are inconsistent.
To help us improve our privacy policy and practice, please email us or call in your feedback.
Cervical traction equipment works by gently pulling the head away from the neck. By doing so:
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The muscles along the spinal cord begin to relax and gradually stretch, along with ligaments around the spine.
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The intervertebral space of the spine expands, which brings blood flow, circulation, and nutrition to the areas which were being compressed.
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Increased circulation helps to oxygenate muscles, nerves, tendons, and ligaments, which leads to decreased pain and increased mobility.
Pinched nerves are released. Herniated and bulging discs reduce. pressure is relieved.
In the past, individuals could only receive traction at a physical therapist's office. But these visits are often time consuming, inconvenient, and costly.
Today, there are many at-home cervical traction devices, but most are complex, cumbersome, bulky, expensive, and potentially injurious.
What is needed is an easy to use, compact, non-marring, effective traction device that minimizes discomfort and avoids potentially injurious stresses, while giving the patient ultimate relaxation and pain relief.
And that's how and why The Neck Hammock was created!
While The Neck Hammock achieves many of the same benefits of physical and massage therapy, it is not meant to replace these modalities.
The Neck Hammock is meant to be a compliment to these therapies, which can be used every day to help relieve pain and protect against future injury.
The Neck Hammock is ideal for:
- Office workers
- Students
- Athletes
- Shift workers
- Laborers
- Drivers
- Bodyworkers
Do not use The Neck Hammock if you have:
- Acute Cervical Injury
- Spinal Instability
- Spinal Hypermobility
- Neck Tumors
- Rheumatoid Arthritis
- Osteomylelitis
- Under age of 16
Consult with your Doctor or physical therapist to see if Cervical Traction equipment is right for you.
The analogy that we like to use relates to stretching. If you have tight hamstrings and stretch them once, you are going to get immediate relief. But if you don't continue some sort of a maintenance stretching program, your hamstrings will become tight again. The Neck Hammock works similarly in that it's a fantastic maintenance tool that helps promote spinal hygiene and joint mobility. This is what makes it an effective long-term solution to your neck pain and tension headaches. The frequency and duration of use truly depends on the person. As you become more mobile, you will need to use less and less.
There is no exact number as the objective is to feel a comfortable, gradual stretch and much of it depends on how it feels for you. Ideally, we recommend that the base/pad of the Neck Hammock be approximately 2-4 inches off the ground when assembled, however, as for the distance between the hammock and the y-axis (e.g. wall or door), it will also depend as to which angle feels relaxing and comfortable for you.
If you are seeking a more aggressive stretch, scoot away from the wall or door. Start more conservatively and see how your body responds after 1 session.
If the stretch is too much, move back towards the wall or door.
Your body is very smart, it knows what it likes and doesn't like. If the stretch feels too strong, then it probably is. Adjust the tension based on your needs.
It mainly depends on the person using the device. We recommend starting at 10 minutes at one instance and working your way up from there. If your neck is in a bad shape, you may need to use it 2 - 3x per day up to 15 minutes (allow at least an interval of 4 hours in between sessions and a strict maximum of 15 minutes per session) at a time but as your range improves and the pain or discomfort subsides, then you can also decrease the frequency and duration of the stretch. However, should the 15-minute duration give you either a headache, or feeling of dizziness/nausea, or back pain, then you may need to decrease the time and place the pad more towards the middle of your neck.
We like to compare this in improving hamstring flexibility. If you have REALLY tight hamstrings, then you are probably going to need to stretch them 2 - 3x a day for a few weeks to see significant physical change. If you have relatively flexible hamstrings, then you probably only need to stretch them 3 - 4x per week.
This depends on your body as your neck will have a preferred position. We recommend trying both (placing the pad at the back of the head/base of the skull OR at the middle of the neck) and do what feels best and most comfortable for you.
For example, if you know that you text a lot or usually do things that keep your head in a downward position for extended periods of time, your neck probably needs to restore its natural "C-curve" so moving the pad to the middle of your neck will help restore that natural curve.
On the other hand, if you have a desk job, travel a lot, or sit all day, you can probably benefit from the neck hammock most by having the pad under the base of your skull for general neck traction.